Privacy Policy

Last updated: August 5, 2026

K&G Mowers & Tractors, operating as K&G Mowers (“K&G Mowers,” “we,” “us,” or “our”), operates the website https://kgmowersparts.com/ and provides related products, content, customer support, account features, and online shopping services collectively referred to as the “Services.”

Our store is powered by Shopify, which enables us to provide the Services. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit our website, purchase outdoor power equipment parts, create an account, request product-fitment assistance, contact us, or otherwise use the Services.

Personal Information We Collect

Depending on how you interact with us, we may collect the following categories of personal information:

Contact Information

• Name

• Email address

• Telephone number

• Billing address

• Shipping address

Order and Transaction Information

• Products and part numbers viewed or purchased

• Items added to your shopping cart

• Order history

• Payment status and transaction details

• Returns, refunds, cancellations, and exchanges

• Shipping method and tracking information

Payment information is processed through Shopify and authorized payment providers. We generally do not directly store your complete payment-card number.

Account Information

• Customer account details

• Login or authentication information

• Saved addresses

• Preferences and account settings

Equipment and Product-Fitment Information

When you ask for help finding the correct part, we may collect information about your equipment, including:

• Equipment manufacturer

• Model number

• Serial number

• Engine information

• Existing part numbers

• Photographs or other information you voluntarily provide

Communications

We collect the information you provide when you:

• Contact customer service

• Submit a contact form

• Request a return or refund

• Report a defective, damaged, or incorrect item

• Ask for assistance identifying a replacement part

• Communicate with us by email, telephone, or another channel

Device and Usage Information

We may automatically collect information about how you access and use our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Network connection

• Device identifiers

• Cookie identifiers

• Pages and products viewed

• Search activity

• Referring website

• Dates and times of visits

• Interactions with our website and advertisements

Marketing Information

We may collect your:

• Email or marketing preferences

• Advertising interactions

• Newsletter subscription status

• Responses to promotions or surveys

How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, create an account, contact us, request support, or otherwise provide information

• Automatically through cookies, pixels, log files, and similar technologies

• From Shopify and other service providers that support our store

• From payment processors, shipping carriers, analytics providers, and fraud-prevention services

• From advertising, marketing, or business partners, as permitted by law

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Improving the Services

• Processing payments and completing transactions

• Fulfilling, shipping, and delivering orders

• Providing order confirmations and tracking updates

• Managing customer accounts

• Processing returns, refunds, and exchanges

• Helping customers identify compatible equipment parts

• Remembering shopping preferences

• Improving our website, products, inventory, and customer experience

Customer Support and Communications

• Responding to questions and support requests

• Communicating about orders, payments, shipping, and returns

• Investigating damaged, defective, lost, or incorrect shipments

• Maintaining our relationship with customers

Marketing and Advertising

Subject to your choices and applicable law, we may:

• Send promotional emails and product updates

• Provide information about products, offers, or services

• Measure the effectiveness of advertising

• Display advertisements based on website activity or product interests

• Personalize product recommendations and shopping experiences

Security and Fraud Prevention

We may use personal information to:

• Authenticate customer accounts

• Protect payment and checkout processes

• Detect and prevent fraud, abuse, unauthorized activity, and security threats

• Protect our customers, business, website, and legal rights

Legal and Business Purposes

We may use information to:

• Comply with tax, accounting, recordkeeping, and legal obligations

• Respond to lawful requests from courts, government agencies, or law enforcement

• Establish, exercise, or defend legal claims

• Enforce our terms, policies, and agreements

• Support a merger, acquisition, financing, reorganization, sale, or other business transaction

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve the website.

These technologies may be used for:

• Essential website and checkout functions

• Remembering account and shopping preferences

• Saving items in your shopping cart

• Security and fraud prevention

• Website performance and analytics

• Marketing measurement

• Personalized or targeted advertising

You can control certain cookies through your browser settings and, where available, the cookie-consent or privacy-preferences tool displayed on our website. Blocking some cookies may prevent certain website, account, cart, or checkout features from working properly.

Where required by applicable law, we recognize supported opt-out preference signals, such as Global Privacy Control, as a request to opt out of the sale or sharing of personal information or its use for targeted advertising for the browser or device sending the signal.

Except for legally recognized preference signals, we may not respond to other “Do Not Track” settings because there is no consistent industry standard for those signals.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients when reasonably necessary:

Shopify

Our store is hosted by Shopify. Information submitted through the Services is transmitted to and processed by Shopify to provide website hosting, checkout, customer accounts, payments, analytics, fraud prevention, personalization, and other commerce services.

Shopify may process information about your activity with our store and other Shopify merchants in accordance with its own privacy policy and your Shopify privacy choices.

You can learn more at:

• Shopify Consumer Privacy Policy: https://www.shopify.com/legal/privacy/consumers

• Shopify Privacy Controls: https://privacy.shopify.com/en

Service Providers

We may disclose information to companies that provide services on our behalf, including:

• Payment processing

• Website hosting and technical support

• Cloud storage

• Data analytics

• Customer support

• Inventory and order management

• Email and marketing services

• Security and fraud prevention

Shipping and Fulfillment Providers

We may provide your name, delivery address, telephone number, email address, and order information to shipping and logistics providers such as USPS, UPS, DHL Express, or other carriers used to deliver your order.

Advertising and Marketing Partners

We may disclose limited device, usage, cookie, and shopping information to advertising and marketing partners for analytics, campaign measurement, and personalized advertising, subject to applicable law and your privacy choices.

Legal and Business Recipients

We may disclose information:

• When required by applicable law, court order, subpoena, or valid government request

• To protect our business, customers, rights, property, or safety

• To investigate fraud, security incidents, or violations of our policies

• In connection with a merger, acquisition, financing, bankruptcy, sale, or transfer of business assets

Sale, Sharing, and Targeted Advertising

We do not sell personal information in exchange for money.

However, some privacy laws may define the use of advertising cookies, pixels, or disclosure of information to advertising partners as a “sale,” “sharing,” or processing for “targeted advertising,” even when no money is exchanged.

Depending on where you live, you may have the right to opt out of these activities. You may submit a request by emailing officemanager@kgmowers.com, calling 903-784-7102, using an available privacy-preferences link on our website, or enabling Global Privacy Control in a supported browser.

We do not knowingly sell or share the personal information of individuals under 16 years old.

Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the message or contacting us.

Even if you unsubscribe from marketing, we may continue sending non-promotional communications relating to your orders, account, payments, shipping, returns, customer-service requests, or other transactions.

Data Security

We use reasonable administrative, organizational, and technical safeguards designed to protect personal information.

However, no storage or transmission method is completely secure. We cannot guarantee absolute security, and information transmitted over the internet may be exposed to risks outside our control.

Please do not send full payment-card numbers, passwords, or other highly sensitive information through unsecured email or contact forms.

Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide the Services

• Maintain customer accounts

• Fulfill orders

• Process returns and refunds

• Maintain tax, accounting, and transaction records

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Meet legal and regulatory requirements

The retention period may vary depending on the type of information, our relationship with you, and applicable legal obligations. We may delete or de-identify information when it is no longer reasonably required.

Children’s Privacy

The Services are intended for adults and are not directed to children under 13 years old. We do not knowingly collect personal information from children under 13.

If you are a parent or legal guardian and believe a child has provided personal information to us, contact us so we can review and delete the information where required.

Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to:

• Confirm whether we process your personal information

• Access or obtain a copy of your personal information

• Correct inaccurate personal information

• Request deletion of personal information

• Obtain certain information in a portable format

• Opt out of the sale or sharing of personal information

• Opt out of targeted advertising

• Opt out of certain profiling activities

• Limit certain uses of sensitive personal information

• Withdraw consent where processing is based on consent

• Appeal a decision concerning a privacy request

• Exercise your rights without unlawful discrimination or retaliation

These rights are not absolute. Certain legal exceptions may allow or require us to retain or continue processing information.

Submitting a Privacy Request

To exercise an applicable privacy right, contact us using either of the following methods:

Email: officemanager@kgmowers.com
Phone: 903-784-7102

Please include “Privacy Request” in the email subject line and describe the right you want to exercise.

We may need to verify your identity before completing a request. Verification may require confirming information associated with your account or order. We will use verification information only to process the request.

You may use an authorized agent where permitted by law. We may require proof that the agent is authorized to act for you and may ask you to verify your identity directly.

We will respond within the period required by applicable law.

Appeals

If we decline your privacy request, you may appeal the decision by emailing officemanager@kgmowers.com with the subject line “Privacy Request Appeal.”

Please include the original request and explain why you believe the decision should be reconsidered. If an appeal is denied, residents of jurisdictions that provide an appeal right may contact their applicable privacy regulator or attorney general.

Texas residents may submit a complaint to the Texas Attorney General at:

https://www.texasattorneygeneral.gov/consumer-protection/file-consumer-complaint

European Economic Area and United Kingdom

If you are located in the European Economic Area or the United Kingdom, we may process your personal information under one or more of the following legal bases:

• Performance of a contract, such as processing and delivering your order

• Compliance with a legal obligation

• Our legitimate interests, where those interests are not overridden by your rights

• Your consent, where consent is required

You may have additional rights, including the right to object to processing, restrict processing, withdraw consent, and lodge a complaint with your local data-protection authority.

International Data Transfers

K&G Mowers is located in the United States. Shopify, carriers, payment providers, and other service providers may process information in the United States, Canada, or other countries outside your place of residence.

Where required, international transfers may be supported by recognized legal safeguards, such as adequacy decisions, standard contractual clauses, or equivalent transfer mechanisms.

Third-Party Websites

Our website may link to third-party websites, social platforms, manufacturers, or other services not controlled by K&G Mowers.

We are not responsible for the privacy, security, content, or practices of third-party services. Review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business, technology, legal obligations, or privacy practices.

When we update the policy, we will post the revised version on this website and update the “Last updated” date. We will provide additional notice when required by applicable law.

Contact Us

For questions, complaints, or requests concerning this Privacy Policy or our privacy practices, contact:

K&G Mowers & Tractors
623 N Main Street
Paris, TX 75460
United States

Email: officemanager@kgmowers.com
Phone: 903-784-7102
Website: https://kgmowersparts.com/